All you need to Know about Kreon 3D scanners and arms

Which parts can be scanned with a Kreon scanner?

The Kreon scanner is highly versatile and can generally scan any type of part. However, very reflective or transparent parts may require special preparation, such as the application of a spray. Some of these sprays evaporate within a few hours, avoiding the need of parts' cleaning.

What is the difference between a scanner integrated on a measuring arm and a handheld scanner?

A handheld scanner offers great freedom of movement. However, it is less accurate compared to top-of-the-range measuring arm scanners (Onyx Skyline Eyes). Additionally, a handheld scanner requires the placement of targets on the part being scanned, which is not necessary when using a measuring arm scanner. This can represent a significant time saving. Furthermore, the measuring arm scanner is a more versatile solution as the user can switch to probing mode at any time allowing for measurements with much tighter tolerances.

What is the size of the parts that can be measured with a Kreon arm?

Measuring arms are available in several sizes. Overall, they are capable of inspecting parts ranging from a few centimeters to about 4 meters. The arm can also measure very large parts by moving around using the Leapfrog technique, or through the use of a tracker.

What is the purpose of having a probe under the scanner?

The Kreon scanner offers the unique capability of attaching a probe. This eliminates the need of assembling and disassembling the scanner when switching between scanning and probing. As a result, it enables a seamless workflow where scanning and probing can be performed without interruptions. This highly beneficial feature not only results in significant time savings when using measuring arms but also proves invaluable during automation phases on measuring machines.

What resolution can be obtained with your 3D scanners?

The Zephyr scanners, when installed on CMMs, can deliver a maximum resolution of 15µm. When using the Skyline Eyes on a measuring arm, a maximum resolution of 25µm can be attained. These levels of resolution enable the scanners to capture even the finest details of parts, including textures, engravings, markings, and labels. To put this in perspective, the thickness of a human hair is approximately 70µm.

What accuracy can be obtained with the Kreon measuring arms and 3D scanners?

When using the Onyx Skyline Eyes configuration, the scanner's inaccuracy is a minimum of 38µm (as measured in the LDia test). n the other hand, when employing the Zephyr III 50 scanner on a measuring machine, the inaccuracy is reduced to an impressive 5µm.

How to get accurate measurements with a measuring arm?

We have written a complete article on this subject: Measuring arm, 10 tips to become an expert user.

How to get accurate measurements with a 3D scanner?

Like any optical device, the camera lens must be clean, without fingerprints. The 3D scanner must be handled with care and should not be subjected to shock. When not in use, it is preferably stored in the protective case provided at delivery. The user will ensure meticulous positioning. An annual recalibration is recommended.

Are there accessories or additional equipment to adapt the use of a scanner or a Kreon measuring arm to my application?

We offer a wide range of accessories for the Kreon measuring arms and scanners. Here is a complete page, dedicated to their presentation. For personalized guidance on the configuration that best suits your specific needs, we recommend reaching out to our sales department through the contact forms.

What software is compatible with the Kreon measuring arm and scanners?

We provide a comprehensive list of software that is compatible with Kreon products. It describes software compatibilities depending on your usage, whether it's on a measuring arm or a CMM.

What kind of training is needed to effectively use a Kreon measuring arm?

Upon equipment delivery, a Kreon trainer conducts on-site training for one to two days. Users often have varying initial training levels as the products are designed to be user-friendly.

Are there regular software updates for measuring arms and scanners?

No, there are no updates on the products.

What kind of maintenance do these products need?

We advise an annual calibration of the products to ensure they maintain their optimal configuration and to maintain confidence in the measurements they deliver. Additionally, it is recommended to consider a maintenance contract for both arms and scanners.

How can I contact customer service if there is a problem with the product?

After the product is delivered, your primary point of contact for technical issues will be your dealer. They will assist you with problem resolution. If, for any reason, your dealer cannot provide a solution, the Kreon support service will step in to assist.

What kind of technical support do you provide for your product users?

Kreon's technical support can assist you remotely. If necessary, an authorized expert will intervene directly on site. In rare cases, the hardware may be returned to the factory for testing, repair and recalibration.

Can I benefit from the loan of an identical product in case of failure?

Yes, if you subscribe to the Optimum maintenance contract.

How to properly store the measuring arm and 3D scanner when they are not in use?

Measuring arms are delivered in transport cases that are perfectly adapted for their storage. Additionally, protective covers are provided to shield the arms from dust when they are stored in the workshop.

FAQ